
Hull Befriending Volunteer
- East Riding of Yorkshire
- Permanent
- Part-time
- Office (182 Chanterlands Avenue, Hull, HU5 4DJ)
- Meetings – as required, online or in person; locations vary, across the city
- Working from home
- Updating our database using our internal systems
- Sending out support emails to support the service delivery
- Maintaining the safe and secure filing of personal data at all times
- Monitoring and recording contacts with the service (phone calls, voicemails, emails)
- Supporting parents with attending groups, signposting to useful services and offering emotional support when required, by face to face events, phone/video calls or email
- You will be a parent carer yourself and bring lived experience to the role
- Supporting at our training sessions and support events (coffee mornings etc.) for parents.
- Attending events such as school SEND coffee mornings to publicise the service and offer information, advice and support to attendees
- Lived experience as a parent carer of a chIld with SEND
- Experience of working with/supporting families of disabled children and young people
- Being a confident communicator
- Being a confident IT user, with the ability to navigate bespoke database systems; MS Outlook; MS Excel and MS Word
- Having great interpersonal skills
- Having confidence and enthusiasm to offer help and information to service users
- Having the ability to travel independently to and from events