Howdens Doncaster Warehouse Team Leader
- Doncaster
- Permanent
- Full-time
- Working within a busy operational team you will report to the First Line Manager
- You will maintain effective relationships with the customer, the team, and other functions to ensure excellent customer service is achieved
- You will ensure that Key Performance Indicators (KPI's) and Service Level Agreements (SLA's) are met and, where possible, exceeded
- You will help with introducing, implementing, and supporting innovative ideas, changes and solutions
- Ensure co-ordination and handover
- Translate, analyse and deliver customer needs through effective operations
- Ensure resource availability and skilled trained resource
- Deliver consistent service levels seeking to exceed customer expectations
- Effective leadership, management, and communication with all warehouse departments
- Responsible for ensuring high levels of excellence in culture and behaviours
- Display a 'can do' attitude to enhance motivation of team
- Ensure compliance to Standard Operating Procedures (SOP's)
- Recognise and proactively manage continuous improvement initiatives
- Ensure all internal / external KPI's are achieved and regularly reviewed
- Ensure site standards are maintained at all times
- Proactive involvement in site CI
- E-commerce experience desirable
- Proven experience of leading and engaging a team
- Previous warehouse experience essential
- Excellent communication skills
- Ability to work to deadlines and under own initiative
- A strong 'Can Do' Attitude
- Ability to manage and succeed in a very demanding environment
- Ability to prioritise and manage workloads in busy periods