
Customer Service Advisor
- Peterborough
- £25,000-30,000 per year
- Permanent
- Full-time
Our client, a well-established company based in Peterborough, is looking to recruit a friendly and reliable Customer Service Advisor to join their busy team. This is a fantastic opportunity for someone who enjoys engaging with customers and delivering outstanding support.Key Responsibilities:
- Handling inbound customer enquiries via phone, email, and live chat
- Providing accurate information and resolving issues efficiently
- Maintaining excellent communication and professionalism at all times
- Processing orders, returns, and managing customer accounts
- Working closely with other departments to ensure customer satisfaction
- At least 1+ Years’ experience in customer service or a similar role is preferred
- Strong communication skills, both verbal and written
- A positive attitude and the ability to remain calm under pressure
- Good organisational skills and attention to detail
- Flexibility to work shifts as required
- Competitive salary and benefits package
- Ongoing training and career development opportunities
- Friendly and supportive work environment
- Convenient location in Peterborough with good transport links
If you’re ready to take the next step in your customer service career, call us in the Peterborough office on 01733558877 for a confidential discussion.INDPB