Administrator

NHS

  • Herne Bay, Kent
  • £12.21 per hour
  • Permanent
  • Part-time
  • 3 hours ago
We are looking for a part time Administrator to work within our busy, friendly GP Practice.This is a part time role for 30.5 hours a week and will need to be worked over four days. The work pattern will be confirmed however the hours are likely to be:
  • Monday: 07:30 - 17:00
  • Tuesday: 07:30 - 17:00
  • Wednesday: 13:00 - 17:00
  • Friday: 08:00 - 17:00
You will need to have excellent IT skills, be able to work under pressure and have great attention to detail. You must be able to work both autonomously and as part of a team.If you would like to be part of a busy, forward thinking GP Practice, then this is the role for you.Main duties of the jobYou will be required to carry out a range of administrative jobs to include monitoring of the Practice administration email account, filing and scanning of incoming documents and telephone tasks for the Practice.Full training will be provided.About usWe are a large, friendly, forward thinking Practice looking after over 23,000 patients in and around Herne Bay. We are based over two sites and have a large team of staff all working together to provide a high standard of person centred care for our patients.We are flexible, friendly and ensuring our employees are happy in the work place is a very important value to us.DetailsDate posted03 September 2025Pay schemeOtherSalary£12.21 an hourContractPermanentWorking patternPart-timeReference numberA2757-25-0011Job locations116 Kings RoadHerne BayKentCT6 5REJob descriptionJob responsibilitiesPARK SURGERYJOB DESCRIPTIONJOB TITLE: ADMINISTRATORREPORTS TO: ADMIN MANAGERSJob Summary:To provide administrative support to members of the secretarial, administration and management team.Job responsibilities:Scanning and electronic discharges. Scan patient correspondence onto the medical record and workflow to correct route.Monitoring Practice email account and action accordingly.Patient liaison. Contact patients to organise appointments, further tests etc at the request of the GPs.Any other tasks that may be required for the effective day to day running of the practice.Confidentiality:
  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Actively reporting of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified
Equality and Diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:The post-holder will strive to maintain quality within the practice, and will:
  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources
Communication:The post-holder should recognize the importance of effective communication within the team and will strive to:
  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:The post-holder will:
  • Apply practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate
Job descriptionJob responsibilitiesPARK SURGERYJOB DESCRIPTIONJOB TITLE: ADMINISTRATORREPORTS TO: ADMIN MANAGERSJob Summary:To provide administrative support to members of the secretarial, administration and management team.Job responsibilities:Scanning and electronic discharges. Scan patient correspondence onto the medical record and workflow to correct route.Monitoring Practice email account and action accordingly.Patient liaison. Contact patients to organise appointments, further tests etc at the request of the GPs.Any other tasks that may be required for the effective day to day running of the practice.Confidentiality:
  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Actively reporting of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified
Equality and Diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:The post-holder will strive to maintain quality within the practice, and will:
  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources
Communication:The post-holder should recognize the importance of effective communication within the team and will strive to:
  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:The post-holder will:
  • Apply practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate
Person SpecificationQualificationsEssential
  • English Language GCSE in English and Maths
  • Computer Literaracy - familiarity with a variety of Office software systems.
Desirable
  • Experience in an administrative role.
ExperienceEssential
  • Previous experience in an administrative role.
Desirable
  • Experience of working in a GP Practice.
Person SpecificationQualificationsEssential
  • English Language GCSE in English and Maths
  • Computer Literaracy - familiarity with a variety of Office software systems.
Desirable
  • Experience in an administrative role.
ExperienceEssential
  • Previous experience in an administrative role.
Desirable
  • Experience of working in a GP Practice.

NHS