
Restaurant Supervisor - The Old Inn
Galgorm
- Crawfordsburn, Co Down
- £13.57-15.07 per hour
- Permanent
- Full-time
- Consistently provide a friendly and efficient service to all visiting guests at The Old Inn Restaurant.
- Having full and complete knowledge of the menu, enabling you to assist with any guest queries.
- Supervising the F&B team ensuring that all are well trained and daily duties are clearly outlined.
- Demonstrating effective communication skills and work in a professional manner with all guests, customers, and colleagues.
- Monitoring team members to ensure all Company and Statutory Fire, Health, Safety, and Hygiene Regulations are observed.
- Participating in regular team meetings.
- Reporting any guest or operational issues to the Management team.
- Using the restaurant till systems to place orders and process customer payments correctly.
- Carrying out opening and closing procedures, including till reconciliations and other key holder duties.
- Ensuring knowledge of the Galgorm Collection and facilities is up to date in order to upsell at every opportunity and maximise profitability.
- Making sure your personal appearance and uniform are in line with the required Collection/ Restaurant standards at all times.
- Attending any training that has been set up to aid your personal development.
- Have a passion for hospitality.
- Have experience in carrying out opening and closing procedures of a café/restaurant and or bar including till reconciliations and other key holder duties.
- Be able to demonstrate an ability to lead, motivate and inspire a team.
- Have exemplary attention to detail.
- Be performance-driven and focused on implementing a culture of excellent customer service.
- Excellent planning and organisation abilities.
- Be able to work well while under pressure and show initiative whilst multi-tasking.
- Have a flexible approach to working shift patterns and be available to work early mornings, lunchtime, evening shifts, and weekends.
- Have at least 1 year's supervisory experience in a café/restaurant and/or bar.
- Experience in cocktail making.
- Barista trained.