Creative Services Executive

Allwyn

  • Watford, Hertfordshire
  • Permanent
  • Full-time
  • 9 days ago
  • Apply easily
We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy.While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.We’ll talk a bit more about us further down the page, but for now - let’s talk about the role and who we’re looking for…We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.The Allwyn Creative Hub acts as our in-house agency, delivering creative, design and production services that support the objectives of Allwyn and The National Lottery. We partner with stakeholders across the business and beyond to create multi-channel campaigns, brand initiatives and internal communications.Our aim is to be an in-house centre of excellence for creative development and production.As Creative Services Executive, you’ll play a pivotal role in keeping the Creative Hub Studio running smoothly. From planning and resourcing to managing workflows and timelines, you’ll provide the structure that empowers our creative team to deliver outstanding work at pace.Reporting to the Creative Services Manager, you’ll be a central point of contact for colleagues and stakeholders, ensuring clarity, accountability and coordination across all projects. Organised, detail-oriented, passionate about process and confident with technology - you’ll bring a calm, structured approach that balances day-to-day delivery with longer-term planning.Aligned with our ambitious plans for evolution, this role offers a fantastic opportunity to shape how the Creative Hub operates; building great relationships across the business and growing your career in creative operations.What you’ll be doing…
Own the CH Studio ‘front door’
  • Act as the first point of contact for all briefs into the Creative Hub Studio
  • Work with the Creative Services Manager, the Client Services team and stakeholders to interrogate briefs and ensure clarity, purpose and alignment with wider objectives
Drive scheduling, resourcing & workflow
  • Manage the Creative Hub Studio workload (using Adobe Workfront)
  • Track and allocate resource across a busy, multi-disciplinary team
  • Lead weekly status meetings and regular check-ins to keep projects on track
  • Anticipate risks, resolve blockers, and ensure deadlines are met
Be the connector between teams and processes
  • Liaise with stakeholders and creative teams to clarify briefs, deadlines and deliverables
  • Communicate updates and decisions quickly, clearly and confidently
  • Act as a subject-matter expert on Creative Hub processes, SLAs and ways of working
Champion Adobe Workfront & DAM
  • Serve as one of the team’s Workfront power users and go-to experts
  • Maintain accuracy, generate reports, and drive best-practice adoption
  • Support with onboarding, training and continuous improvements
Ensure quality assurance
  • Apply QA processes consistently across all creative output
  • Safeguard brand guidelines and ensure compliance with legal and licence regulations
  • Help maintain the integrity and quality of creative work
Promote positivity & best practice
  • Be a proactive ambassador for the Creative Hub team
  • Build strong relationships across the business
  • Champion a culture of quality, accountability and continuous improvement
Requirements
  • Previous experience in a creative studio, agency operations or project management role (trafficking, resourcing, workflow management)
  • Hands-on experience with Adobe Workfront (or a similar project management tool)
  • Familiarity with creative production workflows (print, digital, video, animation)
  • Strong experience in QA/QC and maintaining brand consistency
  • Ability to collaborate effectively with cross-functional teams
  • Confidence working under pressure while maintaining accuracy and focus
Benefits
  • 26 days paid leave (plus bank holidays)
  • Annual bonus scheme
  • 2 x Life Days
  • 4 x Salary of Life Insurance
  • Pension: we’ll match your contribution up to 8.5%
  • Single Private Health Cover
  • £500 Wellness Allowance
  • Income Protection
  • Enhanced parental leave (maternity and paternity)
  • Eye Care, Dental and Cycle To Work schemes

Allwyn