
Support Worker
- Newcastle
- Permanent
- Full-time
- Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
- Our brilliant customers that you will be working with are all adult females who have experienced or are at risk of experiencing homelessness or rough sleeping.
- Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.
- Passion to support our customers to live their best life, working together with an eye for detail.
- Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs.
- Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- Working on a rota that has the earliest start of 7am and the latest finish of 8.30pm. But don't worry, there are plenty of days off in between to recharge those batteries.
- Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
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