Programme Officer (Bioscience)

King's College London

  • London
  • £34,713-38,127 per year
  • Permanent
  • Full-time
  • 3 days ago
About UsThis role sits within Faculty Education Services in the Faculty of Life Sciences & Medicine (FoLSM) at at our London Bridge campus.Faculty Education Services provides coordinated services for students, staff & partner providers, enabling the delivery of education through managing quality, programme, placement and assessment administration. We provide dedicated student support that prioritises the student experience to facilitate student success.The role forms part of the Programme Placement & Assessment Team within Faculty Education Services, providing professional, high-quality service provision in the support of Bioscience education. The Programme Management team supports students and academic staff in the delivery and management of the academic cycle across a large suite of Undergraduate and Postgraduate programmes.About the roleThis is an exciting opportunity to work as a Programme Officer in a busy, vibrant and supportive team within FoLSM. The post holder will provide administrative support and guidance across a large portfolio of undergraduate and postgraduate taught programmes of study. As a Programme Officer, the role holder will be a representative for the team and Faculty, demonstrating our standards and promoting our service.The Programme Officer is part of a team that delivers a high quality comprehensive and professional service that meets agreed standards and expectations; providing excellent service and support for our students.The role reports to the Programme Manager, with supervision from Senior Programme Officers, to deliver an accurate, compliant and timely service across a wide range of tasks, including, but not limited to, supporting student and staff enquiries on a daily basis, timetabling, module evaluation, student registration, DBS and OH processes, committee servicing, attendance & engagement monitoring and supporting events.The post holder has a responsibility, individually and as part of the team, in ensuring systems, processes and data management are accurate and adhere to regulations, both internal, such as academic regulations and agreed procedures, and externally such as GDPR and information compliance.The post holder will work with academic and professional services colleagues from across Faculty Education Services, the wider Faculty and the University contributing to our high level service provision and our ethos of continual improvement to delivery.This is a full-time post (35 hours per week) and you will be offered an indefinite contract.About YouTo be successful in this role, we are looking for candidates to have the following skills and experience:Essential criteria
  • Excellent communication and presentation skills; demonstrable ability to present information clearly and concisely to diverse audiences
  • Excellent time management with the ability to organise and plan effectively across competing priorities
  • Excellent attention to detail with methodical, exacting standards of written and numerical accuracy
  • Able to manage individual workload while working to deliver shared team service levels and objectives
  • Ability to make timely informed decisions, independently resolve problems and identify when to escalate risk
  • Ability to form professional networks and contribute positively to supporting change
Desirable criteria
  • Degree or equivalent
  • Previous HE or administrative experience
  • Excellent IT experience across all Microsoft packages; advanced Excel user and experience of production of analytical data reporting
  • Experience of programme governance and delivering professional committee servicing
Downloading a copy of our Job DescriptionFull details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page.£34,713 to £38,127 per annum, including London Weighting Allowance

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