Product Manager - AI & Technology

JPMorgan Chase

  • Bournemouth
  • Permanent
  • Full-time
  • 14 days ago
Job Category: Product ManagementJob Description:Join our team as a Controls Manager, where you will play a pivotal role in overseeing derived data and use cases that require approval through the Workforce Data Use Council. You will be responsible for creating and implementing control policies in collaboration with our risk and compliance functions. This role is primarily focused on the new JPMorgan Assistant, an agentic AI solution powered by Moveworks. Your responsibilities will encompass data, APIs, content, and country coverage. Additionally, you will contribute to the development of "LLM as a Judge," a capability that leverages multiple LLMs, agents, and models to ensure consistency in responses and control hallucinations.Key Responsibilities: * Audit and Controls Engagement:
  • Lead the engagement with audit and controls teams to ensure compliance with internal and external standards.
  • Develop and maintain a robust control environment for the JPMorgan Assistant.
  • Guardrails Creation and Monitoring:
  • Design and implement guardrails to ensure the safe and effective use of AI solutions.
  • Continuously monitor and update guardrails to adapt to evolving risks and technologies.
  • Core Controls Entry and Tracking:
  • Manage the entry and tracking of core controls to ensure alignment with business objectives and regulatory requirements.
  • Collaborate with cross-functional teams to address control gaps and weaknesses.
  • DUC and Works Councils Engagement:
  • Engage with the Workforce Data Use Council and works councils to ensure alignment with data governance policies.
  • Facilitate discussions and approvals for new use cases and data initiatives.
  • Access and Entitlements:
  • Oversee access and entitlements to ensure appropriate data and system access for authorized personnel.
  • Implement controls to prevent unauthorized access and data breaches.
  • System Standards and Governance:
  • Establish and maintain system standards and governance frameworks to ensure compliance with industry best practices.
  • Collaborate with technology leaders to assess and improve system standards.
  • LLM as a Judge:
  • Act as a Product Manager to develop the "LLM as a Judge" capability.
  • Utilize multiple LLMs, agents, and models to compare responses and control hallucinations.
Required Qualifications, Capabilities, and Skills:
  • Substantial experience in controls, audit, risk management, or compliance within a financial services environment.
  • Advanced knowledge of AI solutions, data governance, and risk management principles.
  • Proven ability to design and implement control frameworks and policies.
  • Excellent communication and collaboration skills to engage with diverse stakeholders.
  • Strong analytical and problem-solving skills to assess risks and develop mitigation strategies.
  • Experience in managing access and entitlements, system standards, and governance.
  • Familiarity with LLMs and AI technologies is a plus.
Preferred Qualifications, Capabilities, and Skills:
  • Experience working in a highly matrixed, complex organization.
  • Ability to manage competing priorities and work in a fast-paced, results-focused environment.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Visio).
How to Apply:If you are passionate about driving innovation in risk management and controls, and have the skills and experience to excel in this role, we invite you to apply. Please submit your resume and cover letter to [Insert Application Link or Email].About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team:Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

JPMorgan Chase