Senior Product Designer
- London
- Permanent
- Full-time
Primarily supporting the conversion team within our UK division, delivering product design – from identification of customer problem statements & clarification of commercial objectives; through to discovery, ideation, solution definition, customer testing & detailed design development for production & beyond.Our product designers are some of the businesses most passionate & informed customer advocates – part of your role is to understand what traders think, feel, see & do; as well as build an understanding of why. Your job is to create meaningful & impactful customer experiences across a range of our customer touch points, with a core focus on helping us improve our account opening & onboarding experience – help us ensure that our customers first experience is a delightful one.What you’ll do
- Running the entire design process from ideation to implementation and everything that entails - UX, UI, prototyping
- Work with pace and energy to prototype, test and iterate design ideas
- Proactively observe, co-synthesise observations into insights, and implement learnings from customer testing and research
- Use excellent communication skills to get everyone, at all levels, excited about your work
- Collaborate closely with other UX and product designers, product owners and developers to create a highly efficient delivery team
- Bring your thought leadership to our design process helping us develop and improve
- Continually share and align your work with the wider design team
- Previous experience with optimising onboarding funnels
- Experience of design within financial markets would be ideal, or at least, proven experience of delivering design within another similarly complex product domain (ie. medical, or other highly regulated industry)
- 5-7+ years of hands-on product design execution & delivery
- Translating business and customer needs into elegant ideas that are perfectly executed.
- Slick, thoughtful and flexible design skills - typography, grid systems, cross-platform UI
- Have a strong appetite for complexity, for thinking about data, numbers, forms, and for disentangling workflows associated with managing and consuming data – you know the difference between causality & correlation
- Stakeholder management – you’re comfortable creating solutions for customers in, or subject matter experts of niche domains; as well as justifying your design decisions to others that have no idea what product design is
- Ability to create working prototypes and demonstrate interactive design solutions
- Animation experience is desirable to bring designs to life
- Have excellent presentation, storytelling and communication skills
- Proven track record of delivering conceptual work
- An appreciation of modern design trends and patterns
- Keen attention to detail across all levels of design of your design process
- Lead and Inspire: Drives trust, alignment, and enthusiasm
- Think Big: Focus on the problems that most impact commercial outcomes
- Champion the client: Understand and prioritise client's needs
- Deliver at pace: Push for fast, sustainable growth;
- Raise the bar: Take ownership, be accountable and share feedback
- Matched giving for your fundraising activity
- Flexible working hours and work-from-home opportunities
- Performance-related bonuses
- Pension, insurance and medical plans
- Career-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platform
- A day off on your birthday
- Two days’ volunteering leave per year