111 Call Handler
Manpower
- Rotherham, South Yorkshire
- £11.44-19.72 per hour
- Temporary
- Full-time
Shift Times: 24- or 30-hour working week
Location: Rotherham, S63 7ER or Wakefield, WF2 0XQ
Pay Rate: £11.44 - £19.72
Temporary OngoingManpower has a number of exciting positions available with one of our most valued NHS Trusts. To be based in either Rotherham or Wakefield, the 111 Call Handler is a vital role as the first point of contact for patients, their relatives, healthcare professionals and other callers.To be successful as a 111 Call Handler you have the passion to help others and commitment to building a career within the NHS. In addition, you will be expected to have the following skills and qualifications:
- A C grade or higher in English GCSE or equivalent (Level 2 NVQ, GCE's etc)
- A full driving licence and access to a vehicle (the shift patterns are not accessible by public transport)
- Flexibility to work to an Anytime Rota (the role is 24/7, including Bank Holiday)
- Excellent telephone manner
- Experience within the call centre environment is preferred.
- Listening skills
- Active team player
- Empathy and a need to help people.
- Good hourly rate of pay.
- Free parking and
- 35 days annual leave (including Bank Holidays).