Job Purpose:The purpose of this role is to carry out planned refrigeration case maintenance programme across defined regions in line with agreed SLA.All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.Key Accountabilities:
To comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.
To represent the company in a professional and competent manner at all time and develop a good working relationships with City colleagues and the client.
To coordinate the activities of the case maintenance team and ensure refrigeration case maintenance schedules are completed within agreed timescales.
To be aware of regulations and codes of practise applicable to the tasks. Specifically:
De merchandising Remerchandising of the refrigeration units
Utilisation of chemicals.
To create remedial reports for each PPM and notify the Ops Lead of tasks for action
To deliver training to the case maintenance technician.
To communicate regularly with Store Management team within the store providing updates on activity and ensure sign off of completed works
To work with company and the client to ensure that laid-down standards of quality are always maintained.
To comply with any other reasonable request or instruction from the company.
To work in a manner to support the achievement of company KPIs
To ensure all systems are working to optimum energy efficiency.
When require support other engineering disciplines to provide flexibility to service delivery
To ensure the maintenance of equipment, tools & vehicle to ensure it is fit for purpose.
To attend training courses as and where necessary and to ensure personal job skills keep up with technical and business developments.
Knowledge, Skills and AbilitiesEssential
Supervision of small teams
Demonstrated Behaviours
Good communication skills (written and verbal)
Helpful/professional manner
Customer focused
Self-motivated
A hands-on, can-do and flexible approach to your work is an essential requirement
You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
Ability to work with minimum supervision
Degree of flexibility required. May be required to stay away from home.
Current full driving licence - on occasions required to drive to support Team Leader
Desirable
GCSE standard education
Experience of refrigeration equipment
Retail experience
Cleaning industry experience
PC/iPad Literate- Apple and Android
In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal – to make a positive change in the facilities management industry.The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world’s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.
