Bodyshop ManagerLocation: RedditchBasic Salary: £45,000 - £55,000 (Negotiable)Bonus: £10-15k Bonus OpportunityWorking Hours: Monday - Friday 8am - 5:30pm (Occasional Saturday Morning as Required)We are looking to recruit an experienced Accident Repair Manager/ Bodyshop Manager to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by proactive control of the customer experience, from initial booking in to the final return of the vehicle.Main Duties and Responsibilities of Accident Repair Manager/ Bodyshop Manager include:- Productivity of the workshop and ensuring the site completes the required units- To be responsible for the overall cost of sale- Ensuring the quality of repair of all vehicles is at the highest standard- To deal with any complaints efficiently and ensure we contain them internally- To ensure culture and ethos is consistently adhered to and understoodDaily Duties and Responsibilities of Accident Repair Manager/ Bodyshop Manager include:- Productivity of workshop- Maintaining level of quality, including Quality control- Ensuring that all required documentation including check sheets are completed comprehensively- Communication with Production Director on constraints to productivity and maintenance- High levels of housekeeping maintained- Statutory requirements fulfilled by operators (health and safety, COSHH etc.)- Insurance company requirements are maintained- Productivity targets achievedExperience and skills of Accident Repair Manager/ Bodyshop Manager include:- To have a minimum of 5 years experience in the Body repair of motor vehicles- Motor manufacturer qualifications and experience.- Minimal rework- Quality standards maintained- Workshop documentation accurate and comprehensive- Good housekeeping- Non-productive time kept to a minimum- Positive assessment by insurance company engineersPlease contact Kai Brown at Tru Talent on 07526 342026 or 01202 237129, using reference (Bodyshop Manager - Redditch) or if you can 'Apply Now'.
