Residence Assistant Lead

EF Education First

  • Brighton
  • Permanent
  • Full-time
  • 1 month ago
DescriptionPosition at EF Language AbroadResidence Assistant LeadBrightonFixed-Term/Full TimeAre you looking to develop your leadership skills while making a meaningful impact on the lives of international students? Do you thrive in a role where empathy, responsibility, and professionalism are key? If so, EF Education First invites you to join us as a Residence Advisor Lead - a role where you'll help shape a supportive, welcoming residential community while growing within a truly global organisation.At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.Your RoleYou'll support the Residence Manager and Residence Coordinator in running a smooth, efficient department while ensuring top-notch customer service for our students. As a live in role, your focus will be on creating a welcoming and lively home from home environment, maintaining EF's high standards, ensuring health and safety protocols are followed. You'll also assist with administrative tasks, help with student inquiries, and liaise with local suppliers, all while promoting the best image of our school within the community.This is a fixed-term, full-time position running from October 2025 - October 2026. The position involves working on shifts with varying hours over a 5 day week, including weekends. As a live-in role, free accommodation is provided.Responsibilities
  • Live in EF residential accommodation and oversee comfort, safety, and conduct of students on and out of school hours ensuring residence advisor duties such as room checks, curfew, and activities in the residence are in place
  • To support the Residence Manager and team in running an efficient department
  • To ensure the highest level of customer service and satisfaction is delivered to students
  • Ensure weekends are run smoothly and residence assistants are supported
  • To support students in their daily life and enable them to achieve the best experience and highest learning possible
  • To organize work processes and delegate duties between residential advisors
  • To ensure standards of rooms and quality of service are maintained by conducting weekly building checks, checking, and updating posters and signs when appropriate
  • To advocate for a fun and lively environment within the residence
  • Welcome new students and assist and departing students,
  • Promote activities
  • To assist with administration tasks by having accurate lists with important information to support the team and suppliers
  • To assist students with general enquiries and take appropriate action in the event of student misconduct, addressing concerns with relevant school staff
  • To ensure Safeguarding procedures are in place and concerns are shared with relevant school staff
  • To follow EF procedures and take responsibility for fire safety
  • School emergency phone duty on rota basis
Requirements
  • Reliable, responsible, and able to work independently
  • Highly motivated, energetic, positive
  • Approachable, confident, and friendly personality
  • Customer service oriented and strong communication skills
  • Given the on -call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essential
  • Attention to detail, organised & thorough
  • Ability to handle difficult situations with ease & remain calm under pressure
  • Sensitive approach to welfare issues
  • All offers are subject to a clear enhanced DBS check and two references
  • Legally able to work in the UK at commencement of employment
Why you will love working with EF
  • Continuous professional development
  • Work in a truly international environment
  • Regular social events
  • Ambition is nurtured and fast-tracked career enhancement opportunities are provided
  • Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
  • Global career opportunities
  • Accommodation provided
  • Access to EF Hello language learning
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

EF Education First