Apprentice - Health and Social Care (Customer Only)
- Gateshead, Tyne and Wear
- Permanent
- Full-time
- Support our older residents: You'll play a key role in helping our customers—aged 65 and over—live comfortably, safely, and independently at Watergate Court.
- Learn on the job: Gain hands-on experience in adult care, working alongside skilled team members who’ll help you develop your knowledge and confidence.
- Work closely with your mentor: You’ll be supported by a dedicated mentor from within the team and report to one of our Deputy Managers for guidance and day-to-day support.
- Get qualified while you work: We’ve partnered with a leading apprenticeship training provider to help you complete an industry-recognised Level 2 qualification in Adult Care.
- Ongoing support and development: You’ll have access to an experienced tutor, regular learning sessions, and all the tools and resources you need to succeed.
- Make a difference every day: Whether it’s helping with daily tasks, offering companionship, or supporting activities, your work will have a direct impact on improving the lives of our residents.
- You are a current or previous customer of Home Group or currently live in a Home Group property.
- Ideally you have GCSEs in English and maths, but don’t worry if not, you will complete these as part of your apprenticeship learning.
- We’re a high-tech organisation so we need you to have good IT skills.
- A genuine interest in learning and personal and professional development – this is a learning role after all!
- To apply for this apprenticeship, you’ll need to meet at least one of the following criteria:
- You currently live in a Home Group property (as a tenant or non-tenant)
- You are currently accessing a Home Group service (whether it’s live-in, drop-in, or community-based support)
- You have accessed a Home Group service within the last five years
- You are part of a Home Group umbrella service (for example, we own the property, but another provider delivers the support, or vice versa)
- You are a care leaver aged 16–24
- You will be doing a level 2 qualification, and this will last 15 months. You’ll gain stacks of experience to help you launch your career.
- Many of our apprentices secure a permanent role with us so who knows where you’ll end up in the future!
- You will be based at the service, working Monday to Friday, 09:00–17:00. However, due to the nature of the role and service needs, you are expected to be available during weekends and between the hours of 07:00–21:00 to support with customer activities.
- You will have built in time (20% of your working week) for study and support for working towards your qualification.
- You’ll need an Enhanced DBS check done and we pay for that.
- 25 days leave (plus bank hols and a “me day” to use whenever you fancy), and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
- Over 800 high street discounts on groceries, holidays, and days out. You can also double up many discounts with the NUS Student discount card that we pay for!
- Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us.
- Generous pension scheme with life insurance of 3x salary. See our full range of