Hospitality Assistant

• Deliver excellent customer service across all hospitality and meeting room services.
• Liaise with the client services team on bookings and hospitality requirements, fulfilling ad hoc requests (e.g., last-minute catering).
• Manage hospitality supplies, including placing orders, stock taking, collecting/storing deliveries, and maintaining pantry duties.
• Handle hospitality-related communications, including emails and documentation (e.g., temperature and service forms).
• Ensure compliance with company health & safety and food safety regulations at all times.
• Provide catering information, support events, and adapt to changing business needs with flexibility.

• Flexible and willing to work compressed shifts, occasional overtime, and adapt to business needs.
• Previous experience in hospitality service with strong customer focus and professionalism.
• Excellent communication skills, both verbal and written, with attention to detail.
• Calm under pressure, enthusiastic, and proactive with a 'can do' attitude.
• Strong organisational skills and commitment to maintaining high service standards.
• Proficient in Microsoft Outlook, Word, and Excel.

• Unlimited access to an online platform offering mental health and well-being support.
• An Employee Assistance Program to help with everyday issues or larger problems where you may need additional support, including legal and financial advice and support with work-related issues or personal issues such as bereavement.
• Access to a 24-hour virtual GP Service
• The Sodexo Discounts Scheme offers great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan.
• Opportunities to enable colleagues to grow and succeed throughout their careers at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Sodexo