Sales Representative
Twentyeight Six Cleaning Services Ltd
- Haddington, East Lothian
- Permanent
- Part-time
- Respond to inbound enquiries from online forms, emails, and phone calls
- Conduct client discovery calls to understand needs and explain our service offering
- Convert leads into recurring bookings through clear, compelling communication
- Follow up with warm leads via phone, text, and email using our CRM system
- Maintain accurate records of client interactions and sales activity
- Collaborate with the Franchise Owner to align on targets and messaging
- A confident, warm communicator with a professional tone
- Sales or customer service experience (ideally in home services, hospitality, or B2C roles)
- Comfortable making outbound follow-up calls and managing a pipeline
- Highly organised with good attention to detail and follow-through
- Tech-savvy and able to learn simple systems (e.g. CRM, email templates)
- Self-motivated, proactive, and comfortable working independently