
Business Systems Analyst (remote)
- Cheltenham, Gloucestershire
- Permanent
- Full-time
- Experience in the payroll, financial or human capital management field
- Experience of performing the business systems analyst role for a cloud-based SaaS solution
- Ability to work enthusiastically and collaboratively with clients to understand their needs and translate them into business systems requirements
- Ability to communicate the business systems requirements to both technical and non¬technical teams throughout the software lifecycle
- A keen interest in focusing on creating technical requirements to continue to enhance and simplify the user experience for key stakeholders
- Ability to deliver automation and efficiency initiatives to deliver margin improvements
- Demonstrated ability to collaborate across the organization
- Strong skills in influencing others to utilize full solution capabilities while demonstrating an intense interest in listening and gathering feedback from stakeholders
- Demonstrated ability to perform at a high level in a high-growth, fast-paced environment
- Understands what is required to work in a global organization and will embrace the global business
- Analysis and specification of system interfaces from HR systems and to and from in country payroll systems, including bespoke interfaces for specific clients or systems
- Ability to understand competitive information and analyse/propose requirements to ensure the solution is innovative and competitive
- Participate in business case decision making, project prioritisation and maintenance of the Roadmap
- Hold design discussions with developers and review their design documentation
- Proven skills in end user training of systems features
- Prior experience analysing software products
- Capacity to become a subject matter expert for our products/solutions and be able to evolve that knowledge as the product develops
- Is naturally curious and spends time to understand industry trends and the competitive landscape to ensure that our requirements reflect current and future state
- Excellent verbal and written communication abilities with an ability to develop technical and functional specifications that are easily understood by the intended audience
- Fluent in English
- Analytical, critical thinking and problem-solving skills
- Ability to multi-task, manage, and prioritize high priority initiatives
- Excellent customer services skills including expertise in working with external clients and internal business stakeholders
- Significant attention to detail
- Demonstrated ability to demonstrate the solution including features/capabilities and communicate the value proposition in terms that are appropriate for the audience
- Strong Microsoft Office skills (Excel / Word)
- GDPR and its systems impact
- Data Protection
- Products such as: Zendesk / JIRA / MS Teams / Box / Adobe / MS Office
- Industry equivalent qualifications with a Computer Science, Information Systems, Business Administration, or similar degree being more desirable.
- Additional language skills given the international nature of our business..