
Aftersales Manager
- Birmingham
- £40,000-65,000 per year
- Permanent
- Full-time
Location: Birmingham
Salary: Basic £40,000 | OTE £65,000A main dealership in the Birmingham area is looking for an experienced Aftersales Manager to lead its aftersales team. This is a great opportunity for a motivated individual with strong leadership skills and a focus on delivering exceptional customer service.Key Responsibilities:
- Manage and oversee the service, parts, and warranty departments
- Drive department performance to meet and exceed targets
- Ensure high levels of customer satisfaction and retention
- Lead, coach, and develop team members
- Monitor processes and ensure compliance with brand and company standards
- Previous experience as an Aftersales Manager or similar senior role in the motor trade
- Strong leadership and communication skills
- Proven track record of meeting performance targets
- Customer-focused with excellent organisational ability
- £40,000 basic salary
- Realistic OTE of £65,000
- Company benefits and ongoing manufacturer training
- Opportunity to work with a respected and established brand