HR Team Leader

• Provide guidance and support on a wide range of employee relations matters, including grievances, disciplinary actions, performance management, and absence management.
• Manage casework for employees across various contracts (permanent, fixed-term, casual, full-time, and part-time).
• Lead TUPE transfers in and out of the organisation, focusing on employee experience during consultations and onboarding processes.
• Coach team leaders and employees on effective performance management, ensuring alignment with company values and best practices.
• Foster and maintain strong working relationships with colleagues, peers, and internal/external stakeholders, providing constructive challenge when necessary.
• Advise on employee relations issues, ensuring consistency and compliance with company policies and legal standards.
• Lead consultations with employees and stakeholders on matters such as TUPE and redundancy, ensuring transparent and open communication.
• Facilitate structured discussions to address employee concerns, promote fair resolutions, and ensure early conflict resolution.
• Identify high-risk or complex cases and escalate them to the People Manager when appropriate.
• Recommend and implement strategies to resolve employee relations issues while mitigating risk.
• Review and improve casework documentation, templates, and guidance to ensure clarity, compliance, and accessibility.
• Streamline people processes, engaging stakeholders, and ensuring timely communication and training delivery.
• Contribute to employee engagement initiatives by conducting exit interviews and providing valuable insights to the People Managers.
• Collaborate with colleagues across the People Directorate to deliver a comprehensive HR service aligned with business goals.
• Provide cover for the People Systems Adviser and assume additional responsibilities during periods of leave.
• Ensure apprentices receive adequate support to successfully complete their apprenticeship programme.
• Mentor apprentices and support the development of frontline managers.
• Contribute to the delivery of the people strategy, ensuring alignment with organisational objectives and financial protocols.
• Manage HR-related expenditure and oversee wellbeing casework and related costs.

• CIPD Level 5 qualification (or equivalent) is essential.
• Proven experience in HR administration, recruitment, payroll, or a similar role.
• Strong IT proficiency, particularly with Microsoft Office and AI tools such as ChatGPT.
• Experience managing relationships with operational management to achieve business objectives.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport and foster collaboration across the organisation.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• High attention to detail and accuracy in all aspects of work.

Prince Personnel