Store Advisor London - Full Time

Horace

  • London
  • £14.00 per hour
  • Permanent
  • Full-time
  • 27 days ago
Horace, the cosmetics brand that's revolutionizing men's skincare and fragrance !A leading name in skincare and fragrance, Horace helps all men feel good. Founded in 2016, Horace has transformed the market by doing things differently: more digital, more retail, faster, more open. In short, unlike anything else out there.Horace is looking for a Store Advisor for its first boutique in London. We're looking for a quick thinker who can find solutions to create a unique experience. You'll manage everything from advice to stock and administration to create the best possible experienceResponsibilitiesAs a true Horace ambassador, your role will be to work with the team to improve performance (KPIs) and develop the culture.Your responsibilities will include :Maintenance
  • Keep the store clean and well-stocked
  • Share maintenance needs with the office team
  • Manage stocks of supplies and other items needed by the team
Inventory and stock management
  • Keep stock well organized and in impeccable condition
  • Manage inventory and supplies for both sales and stock areas
  • Coordinate supplies with the office team.
Performance
  • Participate in monitoring business activity in line with our KPIs (sales, sales index, average basket, conversion rate).
Welcoming and advising customers
  • Welcome customers and act as their first point of contact with the brand.
  • Create a special atmosphere and engage with customers
  • Share the Horace story and act as a brand expert
  • Share your product knowledge and personal experience
  • Help customers choose the right products for them
  • Guide customers through the space and always anticipate their needs
Profile
  • You have at least two years' experience in a boutique in any sector and a experience in the cosmetics sector is a plus
  • You love to create an unforgettable customer experience and know how important details are
  • You can take a step back and always find solutions, especially when it comes to the customer experience
  • You're flexible with your hours, evenings and weekends
  • You know our brand, understanding and speaking French is a plus
Horace recruitment process :
  • A 1st screening with our HR Assistant, to get to know you better and understand your career plan
  • An interview with our Store Manager, to tell you about the position and answer your questions
The hourly rate for this role starts from £14.00 per hour, depending on experience.Horace aide tous les hommes à se sentir bien dans leur peau.Horace les accompagne dans leur quotidien, tout en étant toujours disponible pour répondre à leurs questions, peu importe qu’il soit un expert ou achète son premier hydratant visage.Horace développe des soins naturels et des parfums fabriqués en France, vendus directement sur leur site Horace.com, dans leurs 18 boutiques en France et à Londres, ainsi que chez des revendeurs comme Monoprix, et plus de 1000 pharmacies

Horace