Join the UK’s most dynamic collection of hotels and restaurantsAt Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture.We are currently recruiting for a Night Receptionist to join Front of House team at The May Fair Hotel, A Radisson Collection hotel.Overview:An amazing opportunity to join Edwardian Hotels at our May Fair Hotel as a Night Receptionist.As a Night Reception Lobby Host, you will be responsible for meeting and greeting our guest, including check and check out procedures and dealing with guest enquires during the night operation.Ensuring a high level of customer satisfaction is delivered all times in line with our core values and standards, exceeding guest expectations.About You:Previous hotel reception experience is required ideally within a 4- or 5-star hotel operation.Previous experience of IT applications including Opera, Office 365, Guest Plus.Demonstrates excellent attention to detail and customer service skills.Impeccable command of the English language both written and spoken.Company Benefits:Competitive salary28 days Holiday per annum including Bank Holidays increasing with long serviceComplimentary hot meals, salad bar and unlimited beverages provided dailyRecommend a Friend Scheme of up to £500 per friend recommended.Annual complimentary night stays within our hotelsPreferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friendsAccess to a discount platform for all of the most popular stores and outletsAuto enrolment into our company pension schemeRegular social events across all hotelsAnnual company recognition events held in January each yearWellbeing champions across all of our hotelsAccess to our company doctor for medical appointments and occupational health supportAccess for all hosts to our online learning platform Edwardian AcademyOpportunities for promotion and a wide range of training programs to support your developmentEligibility:In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.About Company: Since 1927, The May Fair has welcomed guests to stay in one of London’s most iconic neighbourhoods and experience the delightful tradition of Mayfair hospitality. Set just behind Berkeley Square, guests are moments from exclusive shopping on Bond Street, green spaces in Hyde Park and Green Park, as well as the nightlife of Soho and the West End. The five-star hotel is home to the popular May Fair Bar with its signature cocktails, whilst the award-winning flagship restaurant May Fair Kitchen serves contemporary Italian, Spanish, Peruvian, Mexican, Mediterranean and Japanese small plates. Guests discover relaxation and harmony in the spacious bedrooms and suites, where luxe furnishings and amenities provide the perfect sanctuary when downtime is needed. Mind and body are seen to in May Fair Spa, featuring a 24-hour gym and a tranquil multi-facility spa with world-renowned Omorovicza treatments. A beautiful place for weddings, events and conferences, The May Fair’s unique spaces also play host to popular events for up to 370 guests.
