Shopkeeper"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."LocationScarboroughEmployment typeFull Time PermanentDepartmentSales & CommercialDeadline2025-09-23You already applied for this job.Candidate profile (title) What you'll need to haveCandidate profile (text) - Default language • You have a genuine passion for home furnishings and the ability to quickly develop in-depth knowledge of the local market.
You have the aptitude to collaborate across functions, as well as to influence and communicate effectively at all levels of a fast-paced, change oriented organization.
You have 3-5 years of retail management experience and/or an undergraduate degree in Retail Management.
You have a dynamic and entrepreneurial leadership profile with a “hands-on” approach.
You have a well-developed strategic, organizational and decision-making skills.
You have proven P&L accountability and advanced computer literacy.
Key responsibilities (title) What you'll be doing day to dayKey responsibilities (text) • Direct responsibility for the management of one or more Home Furnishing Businesses within our store.
Ensure that the department of your responsibility operates efficiently and profitably providing our customers with a distinctive and delightful shopping experience in line with our concept.
Develop annual action plan to execute business plans, meet or exceed sales goals and related P&L objectives.
Optimize sales, customer satisfaction and a sustainable profitability through range presentation.
Lead the continuous development of your sales department ensuring customer service standards are met or exceeded.
Actively contribute to the sales management team and to the building of business competence by supporting and coaching co-workers through knowledge, confidence, trust and motivation so they are always ready to assist customers in the best way possible.
Undertake Duty Manager and other storewide managerial responsibilities as required.
Team vision ( title) Together as a teamTeam vision (text) We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!Local section (title) WHY YOU WILL LOVE USLocal section (text) Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:Wellness days (in addition to your vacation days!) Extended health, dental, and vision coverage (for you and your family)RRSP with IKEA contribution matching optionsEligibility for our annual IKEA bonus incentive planFlexible spending accountLife insuranceMerchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)Parental leaveBereavement leaveEmployee assistance program (that helps you support your mental, physical, and financial wellbeing)P.S. In the IKEA world, this position is officially referred to as ShopkeeperWhy you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in common
Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!
Your uniqueness makes Ikea betterWe believe everyone has the right to be treated fairly and be given equal opportunities, regardless of their age, gender identity, sexual orientation, physical ability, ethnicity, race, nationality, religion or any other dimension of their identity.We are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide appropriate accommodation which considers the applicant's accessibility needs due to disability. If you require accommodation, please contactNote: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.
