Collections Advisor
NC Associates
- Wrexham
- Permanent
- Full-time
- Salary negotiable depending on experience
- Pension
- On-site parking
- Career Development
- Responsible for the collection and debt reduction of assigned invoices
- Supporting and educating customers on timescales for payments and payment patterns to reduce debt.
- Investigating and resolving issues their customers may face.
- Dealing with inbound and outbound calls
- Ability to work under pressure and a desire to support and assist the customer.
- Possess strong communication skills
- Problem solving and negotiation skills
- Experience of working within a collections or debt management environment
- 3+ years in customer service (over the phone) would be considered.