
Air Freight Coordinator
- Manchester
- £32,000-38,000 per year
- Permanent
- Full-time
- Client Interaction: Receive, manage, and fully understand client requests.
- Delivery Analysis: Assess available delivery options and provide clear, costed recommendations based on efficiency and timing.
- Costing & Scheduling: Accurately calculate delivery costs and timelines to meet client expectations.
- Communication: Maintain clear and professional communication with clients, providing guidance throughout the process.
- Transportation Arrangements: Organise approved transportation plans to meet agreed deadlines.
- Collaboration: Work with partners worldwide and across European offices to coordinate and monitor shipments.
- Tracking & Monitoring: Oversee door-to-door tracking of shipments to ensure timely delivery.
- Problem-Solving: Proactively address issues or delays, minimizing disruptions with effective solutions.
- 5+ years’ experience in air transport services
- Strong knowledge of industry best practices.
- Communication skills for collaboration with shippers, and carriers.
- Familiarity with diverse transport methods (e.g., dedicated aircraft, helicopter charters, on-board courier services) – an advantage but not essential.
- Strong analytical and costing skills to assess transportation options.
- Proactive, problem-solving, and customer-focused mindset.
- Bonus scheme
- Performance bonus
- Flexible hours