Civil Enforcement Officer (Car Parks)

  • Newbury, Berkshire
  • £28,142-32,061 per year
  • Permanent
  • Full-time
  • 3 days ago
Contractual hours: 37Package:PermanentJob Description:Are you an experienced Civil Enforcement Officer looking for a new opportunity within a dynamic and forward-thinking local authority? West Berkshire Council is seeking a dedicated and professional individual to join our Transport and Countryside Service as a Civil Enforcement Officer, reporting to the Civil Enforcement Officer (Shift Leader).The RoleAs a Civil Enforcement Officer, you will play a crucial role in maintaining and enforcing parking regulations within the West Berkshire area. Your key responsibilities will include:
  • Conducting regular patrols to monitor and enforce parking restrictions
  • Issuing Penalty Charge Notices (PCNs) to vehicles in contravention of parking regulations
  • Providing excellent customer service by dealing with enquiries and complaints from the public
  • Gathering evidence and preparing reports
  • Working collaboratively with other teams and external stakeholders to ensure effective enforcement
  • As a member of the Transport and Countryside Service, you will contribute to the overall delivery of transport and parking services, helping to improve the local environment and enhance the quality of life for residents.
The ideal candidate will possess the following skills and attributes:
  • Proven experience working as a Civil Enforcement Officer or in a similar enforcement role
  • Sound knowledge of parking legislation, regulations, and enforcement practices
  • Excellent communication skills, with the ability to deal with difficult situations and resolve conflicts
  • Strong organisational skills, with the ability to manage a varied workload and prioritise effectively
  • Attention to detail, with the ability to accurately record information and prepare reports
  • Ability to work independently, as well as part of a team
  • However, we welcome applications from all who may have relevant experience within other roles, or are willing to work towards being a great member of the team.
A valid driving licence and access to a vehicle are essential for this role, as regular travel within the West Berkshire area is required.West Berkshire Council offer excellent employment benefits such as:
  • Flexible working wherever possible between the hours of 07.00-21.00
  • Hybrid working wherever possible working 40% in the office
  • Access to a wide range of training and development opportunities
  • Generous Local Government pension scheme
  • Family friendly policies
  • A range of local discounts
  • Wellbeing Programme including Employee Assistance Programme and employee benefits
  • You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointmentFor an informal discussion about the role, please contact Krzysztof Skwira on 07766803203 or email krzysztof.skwira1@westberks.gov.uk, Leigh Curtis on 07766803221 or email leigh.curtis@westberks.gov.uk, or Kenny Baxter on 07766803208 or email kenny.baxter1@westberks.gov.ukIf you are passionate about making a difference and ensuring fair access to parking for all, we invite you to apply for this rewarding position. Join us at West Berkshire Council and contribute to the betterment of our local community.Explore everything that a career with West Berkshire Council has to offer here:Equal OpportunitiesThe Council supports Equal Opportunity of employment, and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.How to applyPlease now complete a short online application form. You will then be able to upload your CV.This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.This privacy notice applies to job applicants applying for vacancies with West Berkshire Council

West Berkshire Council