Senior Account Manager
Hogarth Worldwide
- London
- Permanent
- Full-time
- TVC/Digital video workflow and processes: Experience in amplification/adaptation projects. Ensure the quality meets client expectations and be able to navigate projects with video producers and clients.
- Client Management: Immerse yourself in the client's brand and offering. Set and manage client expectations deliverables and timeframes. Ensure clients understand agreed workflows and manage them through the process. You'll act as a Brand guardian.
- Project Management : Co-ordinate between all relevant parties - internal (Print, Broadcast, Digital etc.) and external (Clients and Agencies) . Consistently deliver against all contractual obligations include SLAs and KPIs. Manage all client projects from brief through to delivery ensuring final materials are on time and of the highest quality and all client procedures are followed. Where project managers/producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc.
- Escalate all serious client issues to your line manager immediately and recommend solutions wherever possible.
- Manage agreed budgets and administration, monthly reports.
- Prepare accurate cost estimates against the Rate Card for AD approval
- Assist with financial reporting and smooth running of the finance function
- Assist on any request from senior managers
- Experience of working in a TV, print, or digital account managing role essential. Video experience will be preferred.
- High level of IT literacy, including usage of spreadsheets
- Strong numeracy skills
- Prioritisation, time management and attention to detail
- Resilience and ability to work under pressure
- Fluent oral and written English essential, other languages desirable
- Strong interpersonal skills
- 25 days holiday
- Private Medical Care (Bupa)
- Life Assurance - four times annual salary
- Pension Scheme - Company contribution
- Half day leave on your Birthday
- Employee Assistance Programme
- WPP Group Discounts
- Travel Season Ticket Loan
- Gym Discounts
- Mortgage Advice - In partnership with Charles Cameron and Associate
- 1 Volunteering day per year