QA Manager, Engineering – IP Routing & Switching/ Network Protocols

Ciena

  • Edinburgh
  • Permanent
  • Full-time
  • 30 days ago
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.SummarySince 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.Your RoleProvide technical leadership and managerial guidance to team of software test engineers and developers. Recruit and mentor staff to grow the team’s capability and their individual talent. Review product requirements and feature requests, providing development effort estimates and risk assessments to senior management. Influence architectural decisions, design/code reviews, test plans and technology strategy. Manage multiple concurrent projects to deliver committed features on time. Foster an environment of continuous improvement in software engineering practices and product quality in terms of performance, scalability, availability and flexibility. Work closely with other software development teams as well as product line management, quality assurance (QA), and technical support.Roles and Responsibilities
  • Participate in review of requirements and contribute to detail specification of features for new networking products.
  • Define test plans and test cases, to ensure known quality prior to the release of new features
  • Work closely with engineers across teams to ensure quality for the features.
  • Record and track product defects
  • You must be currently based in the UK and hold a valid permanent work permit for the country
QA Key CompetenciesKnowledge and Experience
  • 3+ years experience working in a software QA role
  • A minimum of Bachelor’s degree in Computer Science / IT / Electronics / Cyber Security or similar.
  • Software development
  • Networking hardware setup, triage and management
  • Experience with cloud networks and network virtualization
  • Open Source project contribution
  • Experience writing tests in Python, or similar dynamic languages
  • Experience working with test automation systems
  • Experience of ISO9001/TL9000 standards.
  • Knowledge of network routers/switches or routing protocols (OSPF, IS-IS, BGP, MPLS, LDP, etc.) and services (DHCP, DNS, etc)
  • Knowledge and demonstrated usage of Linux OS, Containers and Kubernetes desirable.
  • Any knowledge of Atlassian toolset, Ansible, Jenkins, Git, Robot framework would be an advantage
  • Can demonstrate an understanding of computer hardware architecture and operating system architecture.
  • Can demonstrate an understanding of REST based web services, cloud platforms and web UIs
  • Knowledge of AI/Machine Learning and application of this technology in the QA Lifecycle would also be advantageous.
  • Any Experience with security and vulnerability testing would also be a plus.
  • Ability to manage resources globally across sites, could have resources in multiple locations, locally and remotely outside of UK.
Skills
  • Ability to analyse and critique software functionality.
  • Problem solving.
  • Can describe visible symptoms of a problem, and propose alternative ways to approach the diagnosis of the underlying issue.
Attitude
  • Tenacious
  • Able to articulate problems found
  • Able to work in small teams and individually
  • Inquisitive & conscientious at investigating problems
  • Collaborative
Additional infoWe can offer you an unparalleled opportunity to gain in-depth networking knowledge, working alongside a diverse and industry leading team of network engineers, building components to support customer network services and our own network infrastructure, including bring-ups on new emerging prototype hardware. You must be currently based in the UK and hold a valid permanent work permit for the country.LocationThe team are located in the heart of Edinburgh, just a few minutes’ walk from Haymarket station.Not ready to apply? Join our to get relevant job alerts straight to your inbox.At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena