Executive Director, Service Innovation & Excellence - Housing Solutions - Maidenhead
Odgers Berndtson
- England
- Permanent
- Full-time
- You will be a whole organisation leader first and foremost, driven by change and led by customer focus.
- You will be a champion of change, and drive a customer-led transformation vision, utilising digital, data and technology to deliver exceptional customer and colleague experiences. You will help interrogate current services and systems and develop ultra-streamlined digital products that enable staff to deliver customer outcomes faster and more efficiently.
- You will apply a commercial mindset to our services and products and identify how we can channel the ultra-streamlined approaches of the most successful online companies.
- You will be able to engage stakeholders at every level, shaping and leading transformation, evolving service design and operational delivery models. You will be at the forefront of communicating strategy to both technical and non-technical stakeholders.