Retail Security Officer - Redditch
Robinson Services
- Redditch, Worcestershire
- £10.92-11.92 per hour
- Permanent
- Full-time
- Act as a visual deterrent in store
- Liaising with Police and other emergency services
- Report / incident writing
- Conducting internal and external patrols
- The officer must ensure all training from the client and Bidvest Noonan are completed and adhered to while on duty
- Frequently liaising with store management on a weekly / daily basis to discuss store inventory results, high loss products and findings during patrols in order to reduce loss via theft in store
- Meeting and greeting customers in a professional and friendly manner
- To be able to de-escalate situations
- Reporting all incidents via the client specific link and also to the Bidvest Noonan Control room
- A valid SIA licence
- Strong Communication Skills
- Smart Appearance and in company uniform at all times
- Ability to work on your own initiative in a productive manner
- Ability to handle conflict situations in a professional manner
- Engaging with customers in a professional manner, always happy to help and ensure delivery of very high customer service
- Being a visual deterrent and having a strong presence in the store
- Completing all necessary paperwork on daily basis
- Liaising with store management and advice on findings of patrol and other criminally activities in a timely and professional manner
- Full uniform supplied
- Paid holidays
- Pension plan
- On-going training
- Progression opportunities
- WRKIT Employee Benefits Platform which give you access to savings at big retailers via
- Discounts/Cash back and Shopping Cards