Payroll Administrator EMEA | London | FTC - 12 MonthsFor over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.Role purposeThis is a newly created role within the Payroll Team and will be a critical role to underpin and support the wider team to deliver the Europe payrolls accurately and on time. You will act as a first point of contact for employee queries and payroll processes and will work closely with payroll team members to deliver a consistently excellent employee experience.As Payroll Administrator EMEA you will be primarily responsible for the collation of payroll data and manually populating into templates for upload by our outsourced payroll providers, according to each country's payroll cycle and process. You will also have the opportunity to support key payroll processes across all countries and fully own the administrative elements for payroll.Role responsibilities include, but are not limited to –Collaborate and partner with the wider payroll team to support administrative processesCollating hours / payments submitted in Workday (HR system), transcribing into payroll providers' templatesProduce validation and exception reports, checking for missing information and anomalies before submission to payroll providersManual processing - adding payroll inputs to ExcelSupport the calculation of commissions, previous month adjustments, downloading reports, adding payroll inputs to the templates etc. (with training)Act a first line contact for high volume payroll queries via ticketing system (Zendesk), ensuring queries are responded to in a timely manner within service level agreementsSupporting Senior and Payroll Officers with the issuing and logging of documentation for various European countriesWork with the payroll providers to ensure that any queries that cannot be resolved internally are resolved in an efficient manner and within the SLACo-ordinate and support the payment of bonus and annual salary review data with the third-party payroll providersDeal with third party and local authority earnings enquiries and queries, e.g. financial references, and provide ad hoc requests for information from external bodiesLiaise with other departments, ensuring queries related to Payroll activities are resolved in a timely mannerMaintain the Payroll Knowledge Base ensuring processes and procedures are current, effective and translated (as required) specific to each countrySupport the development of payroll communications with the wider team, ensuring managers are aware of timelines and actions requiredSupport the maintenance of training materials, payroll process maps and documentation, training managers and employees as requiredSupport systems testing and project work as requiredOwnership of the central payroll folders and downloading content for the teamDownload Workday reports for the teamEmailing payslips, p60s, P45sWorking with our Retail scheduling/Time and Attendance system (Storeforce) - running and saving reports, entering employee information to various systems for Europe marketsUploading maternity documents to CloudPay to support the creation of schedulesMaintaining sick leave trackers for multiple markets including manual entry of employee sick/accident information to the Visana portal, liaising with Visana directly for employees on long-term sick leave (CH)This is a full-time position on a 12 month fixed-term contract, operating with a hybrid working pattern, based at Aesop’s head office in London Bridge.What we are looking forIntermediate to Advanced Microsoft Excel skills (VLOOKUPs, IF Statements, Pivot Tables etc.) and keen to build knowledge furtherDemonstrable experience across EMEA payrolls preferred, however UK payroll experience with a willingness to learn new markets will be consideredUnderstanding of market-specific payrolls and administration from start to finishExperience of working with an outsourced service modelComfortable using HRIS software (Workday preferable) including reporting and Time & Attendance applicationsThorough attention to detail, able to spot inconsistencies/mistakes in dataFlexible approach and the professionalism to handle sensitive and confidential informationGood communication and organisation skills with the ability to work on own initiative and under pressure in order to meet tight deadlinesOpen mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectivesAbility to communicate considerately across email, explaining issue resolution to employeesDesire to instigate change, improve and simplify processes.What’s on offerWe take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -Flexible, hybrid working patternGenerous product discount allowance and bi-annual complimentary product allocationPaid volunteering allowance for all employeesBonus opportunity based on personal, and business, performanceSuite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunitiesAccess to employee assistance programmes, summer wellness vacation options and complimentary subscription to the Headspace mindfulness app.Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.#LI-Hybrid
