Are you looking to work for one of the largest Facilities Management Companies in the UK? A company that invests time and money into the development of its employees? Look no further!!We are looking for a Helpdesk Administrator to ensure the timely and accurate logging of tasks, contributing to the streamlined workflow and effective task management. By meticulously recording tasks, you will play a vital role in maintaining operational efficiency and adhering to contract-required timescales.Job DescriptionYour responsibilities will extend to the creation of Purchase Orders for various workstreams. Your keen attention to detail and organisation will be essential in generating these orders accurately, ensuring smooth procurement processes and facilitating effective resource allocation.Furthermore, your assistance in generating management reports will contribute to informed decision-making and strategic planning. By compiling and presenting relevant data, you will enable the Management team to gain valuable insights into the contract's performance, facilitating continuous improvement.Your role as a Helpdesk Administrator will be integral to the overall operational effectiveness of the team. Through your dedication and meticulous work, you will play a crucial part in optimising workflows, enhancing communication, and supporting the successful execution of the contract's administrative elements.Key ResponsibilitiesTo assist in the provision of administration support to the Helpdesk and Administration Team Leader to ensure they are able to carry out their role effectivelyCMMS (Computer Maintenance Management System) is updated with current commentsAssist in ensuring Daily, Weekly, Monthly and Annual reports are run in a timely mannerAssist in supplying any ad hoc reports required by the Management TeamEnsure all filing is up to date and in correct foldersAssist Helpdesk and Administration Team Leader with mitigation claimsObtain quotations from Supplier and Subcontractors as directed by Helpdesk and Administration Team LeaderTo create Purchase Orders on COUPA System, have them approved and send them to suppliersProgress goods and services with Suppliers and Subcontractors as directed by Helpdesk and Administration ManagerProfessional and Personal Competencies/QualificationsPrevious experience in a CMMS (Computer Maintenance Management System)Good general educationExperience or proven ability in working with own initiativeAbility to communicate both written and verbal to senior management levelAbility to solve problems in an effective mannerExcellent skills in Microsoft Office (Word and Excel)Excellent organisational skillsConfidentialityAbility to handle large amounts of data accurately and in a timely mannerThe Package£28,000 per annumMonday to Friday 9am - 5pmPension Scheme25 days holidayIf you are interested in this fantastic opportunity please apply or contact Dan at HVAC Recruitment on 01745 775584 or daniel@hvacrecruitment.com
