
Cruise Specialist
- London
- Permanent
- Full-time
- Taking enquires over the phone and email for worldwide cruise holidays
- Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, cruises, airlines and ground arrangements.
- Switch selling to different dates or cabins
- Provide packages that are "tailor-made" to suit the individual needs of our clients.
- Converting sales enquiries into confirmed bookings
- Reaching and exceeding sales targets to earn commission
- Take advantage of opportunities and up-sell whenever possible.
- Proven ability of meeting/exceeding sales targets whilst ensuring high levels of customer service
- Minimum of 5 years' experience as a cruise specialist
- Experience using a GDS, preferably Galileo
- Knowledge of cruise and the travel industry
- Possess confident, professional, friendly approach to building client rapport and forging long-lasting relationships
- Knowledge/experience of worldwide travel
- Thrive in periods of pressure
- Ability to manage multiple software applications
- A competitive starting salary of £26,000 - £28,000 + uncapped commission
- Fully Homeworking
- Remote training
- Monday - Friday: 9am - 5:45pm
- Saturday: 9am - 5pm (2 Saturday's per month with a day off In Lieu)
- No bank holidays or Sundays