Multi Services Assistant

Nottingham
£14,356 per year
Permanent
Part-time

1 month ago

Multi Services AssistantSalary: £14,355.90 per annum, plus company benefitsLocation: Nottingham, NG1 7BQContract: Part Time, PermanentShifts: 22.5 hours per week, working Monday, Tuesday, Wednesday 8.30am to 5pm with 1 hour lunch unpaidWork model: Fully onsiteWilliams Lea seeks a Multi Services Assistant to join our team!Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.Purpose of roleThe role of Multi Services Assistant is a key position in Williams Lea reporting to the Multi Services Team Leader. This role manages the daily operational and administrative operations of the Mail Room department including establishing work priorities, ordering stock, client facing responsibilities, Mail distribution, occasional reception cover and general administrative tasks.Key responsibilities

Handling incoming and outgoing mail
Records management
Ensure all deadlines are met and renegotiate those that are unachievable in a proactive fashion by liaising directly with the client.
To deal with any issues raised by escalating these to your line manager as and when required
To ensure that all logs, forms and work related administration are completed in an appropriate manner
Work tidy and safe at all times ensuring stock is stored in the appropriate storage areas
To escalate any potential operational or Health & Safety issues to your line manager.
Appraisals to be completed and returned in accordance with the instructions as given by your line manager
Health & Safety issues to be raised to a member of the management team or your representative in a prompt fashion
To promote the core aims and values of Williams Lea on site
To ensure that any training needs are requested in writing to your line manager.
Dealing with customer requests (Email, phone and in person)
Checking stock levels of paper, reprographic supplies, stationery cupboards & general supplies
Ordering stock, ad-hoc requests, printed matter, reprographic supplies, etc.
Delivering Ad-hoc requests
Occasional support in other departments when required

Personal attributes

Office administration experience
Exemplary level of customer focus, with demonstrable experience in a customer service environment
Well presented with a professional manner
Flexible, computer literate and a quick learner
Confident effective communicator at all levels, both written and oral, with excellent writing and numeracy skills
Hands on team worker
High degree of attention to detail, ability to retain high levels of concentration in a busy working environment

Rewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday, plus bank holidays (pro-rata for part time roles)
Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!Equality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).View our Privacy Notice https://www.williamslea.com/privacy-statement

Williams Lea

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