Locum Agency Manager
- Surrey
- £60,000 per year
- Contract
- Full-time
- Lead and coach agency teams to drive performance and service standards
- Support agency partners with operational challenges and continuity planning
- Manage relationships with self-employed agency leaders, overseeing businesses with varying scales of income
- Contribute to regional leadership discussions and strategic initiatives
- Ensure compliance with industry regulations and maintain professional development
- Visit agency offices across the region, providing hands-on leadership
- Facilitate training, coaching, and problem-solving within teams
- Collaborate with key stakeholders to maintain service quality and operational efficiency
- Combine on-site work with remote working for effective time and resource management
- Provide support to other regions when needed
- Background in the insurance industry, ideally with knowledge of commercial and personal lines
- Proven track record in team leadership and people development
- Experience in operational management and customer-facing roles
- Comfortable working independently and managing multiple priorities
- Strong leadership and coaching abilities
- Creative problem-solver with resilience under pressure
- Excellent interpersonal and stakeholder management skills
- Well-organised, proactive, and focused on outcomes
- Sound judgment and decision-making within a regulated environment