Team Lead, HCM Implementation

ADP

  • Staines, Surrey
  • Permanent
  • Full-time
  • 1 month ago
ADP is hiring a Team Lead HCM Implementation!Location: Our Staines or Cheadle officeHybrid working - 3 days in office and 2 days from home
  • Do you thrive in a results-driven and dynamic atmosphere where client success, leadership, and innovation are highly valued?
  • Do you have a passion for leading high-performing teams and building new capabilities from the ground up?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?
Well, this may be the role for you. Ready to make your mark?ADP is hiring a Team Lead, HCM Implementation to support the launch and growth of our next-generation HCM product, ADP Lyric, in the UK. This is a unique opportunity to be at the forefront of ADP’s innovation and play a foundational role in establishing and scaling our UK-based Lyric HCM implementation practice.In this role, you’ll combine your leadership capabilities, project delivery expertise, and strategic thinking to guide a growing team of consultants in implementing ADP Lyric for UK clients. You will work directly with early adopter clients, shape UK deployment practices, and collaborate closely with our global teams in the US and Bucharest.As our UK client base expands, you will also play a critical role in growing the team, onboarding new talent, and ensuring consistent delivery excellence. If you’re passionate about pioneering new solutions and developing others to thrive—this is the role for you.A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel:Ready to #MakeYourMark? Apply now!To learn more about Implementation at ADP, .What You’ll Do: Responsibilities
  • Be a True Partner:
  • Act as a trusted advisor to clients, associates and internal stakeholders during implementation projects.
  • Lead strategic conversations with clients to align Lyric HCM capabilities to UK business requirements and operating models.
  • Lead and Inspire:
  • Provide hands-on leadership to the UK Lyric implementation team; coach, mentor, and develop consultants to deliver excellence.
  • Lead by example through direct client engagements during early-stage rollouts.
  • Foster a high-performance, client-obsessed team culture aligned with ADP values.
  • Build and Scale:
  • Collaborate with senior leaders to define and execute a team growth roadmap aligned with UK Lyric adoption.
  • Partner with global colleagues to support onboarding, process improvement, and knowledge transfer as the team expands.
  • Deliver Project Excellence:
  • Oversee project planning, delivery, and risk management for key client implementations.
  • Ensure all phases of the project lifecycle are managed effectively—initiation, planning, execution, monitoring, and closure.
  • Escalate risks and challenges proactively to drive resolution and client satisfaction.
  • Collaborate and Connect:
  • Serve as a key link between UK clients and ADP’s global delivery, product, and engineering teams.
  • Represent UK market needs to inform product evolution, localisation, and implementation best practices.
  • Create and Innovate:
  • Contribute to the development of scalable frameworks, playbooks, and tools to support Lyric’s long-term UK growth.
  • Champion continuous improvement and innovation, aligned with ADP’s culture of learning and agility.
To Succeed in This Role: Requirements
  • Minimum of 7 years of experience in HCM or HRIS implementation or consulting.
  • At least 3 years in a leadership or project oversight role with proven team development experience.
  • Strong client-facing experience with ability to guide clients through digital transformation.
  • Deep understanding of project management methodologies, tools, and governance frameworks.
  • Exceptional verbal and written communication skills, stakeholder engagement, and problem-solving abilities.
  • Strong ability to manage competing priorities with agility and resilience.
Bonus Points for These: Preferred Qualifications
  • Experience launching new HR technology platforms or leading greenfield implementations.
  • Expertise in platforms such as SAP SuccessFactors, Workday, or Oracle HCM.
  • Knowledge of UK HR/payroll regulatory frameworks and employment practices.
  • Professional certifications such as PMP, Prince2, CIPD, or SHRM-SCP.
  • Experience managing remote, matrixed, or cross-functional teams.
Why Join Us:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Opportunities for career growth in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Benefits:
  • 25 days holiday (you can also buy and sell up to 5 days each year)
  • Flexible benefits - private medical insurance, excellent pension scheme, subsidized gyms, employee discount portal, life assurance cover, annual kids pass membership and many more
  • Study support
  • Employee Assistance Program
  • Competitive salary
  • Company social events
Ready to #MakeYourMark? Apply now!A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at .Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.

ADP