Deputy Cleaning Manager

• Lead the Cleaning team to ensure there is a positive, motivational, supportive working environment.
• Ensure advanced planning of all cleaning operations including periodic tasks with clear schedules and sign off of all duties and tasks complete
• Manage the day-to-day cleaning schedules supporting the operational team to ensure delivery
• A focus on training and development of the team to establish good working practices with a vision and focus on both cleaning operation and creating meaningful positive customer experience interactions ensuring weekly training topics are delivered to all teams
• Ensuring excellence for Cleaning operations includes, but not limited to:

• Ensure high standards are always achieved, being flexible to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered.
• Conduct daily audits of standards and provide feedback to the teams on a daily basis
• To manage and supervise the delivery of colleague’s rosters ensuring operational demands are met and advance planning
• Lead and advise the team in managing HR issues, absence and holiday records including sickness and annual leave for all colleagues
• Support in the delivery and meeting of all site (KPI’s/SLA’s) ensuring the team are aware of performance and action plans implemented and managed
• Ensure on-site Supervision Team manage their teams ensuring they are fully conversant with their individual tasks and responsibilities.

• Preferred experience in similar role ideally within either the Retail.
• Able to manage cleaning operation and experience in similar operation .
• Ability to work in a team environment and autonomously. High energy, calm under pressure, real team player.
• Experience in managing and leading a large cleaning team with a focus on ensuring high morale at all times
• Good attention to detail within the cleaning industry.
• Health and Safety IOSH Managing Safely

• Able to have difficult conversations, clearly explains initiatives in sufficient detail to gain understanding, and the support of internal and external customers and partners.
• Considered a ‘go to’ person for the internal cleaning team on site providing daily direction and support
• Demonstrates high personal standards, able to identify positive behaviours in others.
• Develops knowledge and skills of others to deliver objectives.
• Experienced in training, coaching and developing others.
• Self - aware, positive interpersonal skills yet determined. Bounces back after setbacks.
• Willing to integrate across service areas, cross functional customer experience improvements are developed and implemented to the benefit of the organisation.

• Microsoft Outlook, Word, Excel, PowerPoint.
• Proven experience in cleaning operational management
• Proven experience in developing others.

• Salary competitive depending on experience
• 28 days holiday
• Perkbox Employee support and discount scheme
• Store discounts on selected retailers
• ABMCares
• Cyclescheme
• ABM Referral Scheme
• Employee Assistance Programme (EAP)
• ABM University
• ABM Training

ABM