Insight Specialist - Key Accounts
First Insight, Inc.
- London
- Permanent
- Full-time
- Create and execute our customer's Insight engagements, including the collection and detailed organization of online assets from customer
- Review data inputs for quality control
- Communicate directly with customers to coordinate strategically sound, on-time and successful completion of online consumer engagements for timely results delivery
- Partner with the Key Account Management team to identify the customers' business needs and then communicate the proper value proposition by matching First Insight's capabilities to those objectives
- Attend internal and customer meetings to understand customer requirements and solution positioning to ensure successful alignment and increased customer utilization
- Occasionally travel to customer sites to assist with strategy and execution on account
- Collaborate on ad-hoc projects with Key Account Management team
- Identify and establish customer-specific efficiencies in workflow with manager’s support
- Degree from an accredited college or university
- Proven track record of successfully learning and understanding a task and executing with precision
- Demonstrated ability of learning and following a defined set of processes
- 1+ years of retail experience is helpful
- Understanding of data analytics is helpful
- Ability to work in a fast-paced, dynamic environment balancing multiple responsibilities
- Outstanding listening, verbal, written and presentation skills
- Goal-oriented with high personal drive, integrity and energy
- Strong organizational skills, attention to detail, and ability to adhere to strict deadlines
- Uses critical thinking skills to solve problems
- Project management experience is helpful
- Understands the retail go-to-market process
- Microsoft Office skills (PowerPoint, Excel, Word, Outlook)
- Must be comfortable working in a team environment
- Hybrid role, primarily remote, willingness to travel up to 15% of the time
- First Insight offers a competitive salary; bonus opportunity; pension scheme; a generous Paid Time Off (PTO) package including paid holidays and sick days and a positive team environment.