Care Assistant / Support Worker
HCPA
- Hitchin, Hertfordshire
- £11.60-12.02 per hour
- Permanent
- Full-time
- 35 days’ holiday including bank holidays.
- Pension Contributions
- Blue Light Card: provides those in the NHS, emergency services, social care sector and armed forces with discounts online and in-store.
- Perkbox
- Access to our Employee Assistance Programme (EAP)
- Eye voucher scheme
- Long service and staff awards
- Free uniform
- Free Parking
- Working with other team members to ensure optimum cognitive, social, emotional, physical and functional recovery. Ensuring that rehabilitation goals, strategies and procedures are implemented and reinforced
- Monitoring the physical and emotional well-being of all clients in order to be aware of changes and to alert senior colleagues as necessary. Assisting in maintaining morale of clients by communication and contact – achieved by talking and working with them
- Ensuring accurate reporting and documentation
- Reviewing and making suggestions to enhance the individuals’ experience. Challenging practice as appropriate and supporting junior and new staff
- Promoting choice in the delivery of care and support. Enabling concerns and complaints to be raised freely by the individual and/or their representatives.
- Supporting service users to have their views and experiences taken into account in the way the service is provided and delivered
- Facilitating the safe and smooth running of the Service, the post holder is expected to maintain a safe working environment, maintain service user confidentiality, and occasionally taking on reasonable additional tasks
- S/NVQ /QCF Level 2 or other relevant subject/training – desirable
- S/NVQ Level 3 (or equivalent) in Health & Social Care and commitment to taking part in QCF studies with the intention of achieving Level 3
- Proven experience of working within a team
- Care delivery experience
- Good communication skills
- Numeracy and literacy skills
- IT skills including accessing and using the internet, email and word