Apprentice Business Developer
Howdens Joinery
- Ross-on-Wye, Herefordshire
- Contract
- Full-time
- Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads.
- Focus on effective customer account management, aiming to increase the company's customer base and develop long term collaborative relationships within the building trade.
- Maintain up to date product and industry knowledge
- Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers
- Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool
- Develop long term collaborative relationships with customers
- Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls
- Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements.
- Strong communication skills
- Ability to build strong relationships
- Good customer service skills
- Target driven
- Excellent attention to detail
- Ability to work autonomously and use own initiative
- Effective planning and organising abilities
- Capability to prioritise and manage own workload effectively
- A strong desire for continuous personal and professional development.
- The right to work in the UK and related evidence
- Customer Service Practitioner Level 2 - Intermediate Apprenticeship
- Training provided by our in-house Learning & Development Team
- Support from external training providers
- A 15-month program, including a minimum 12-month learning period and end-point assessment
- Apprentices without Level 1 English and maths qualifications will be supported in achieving this level before undertaking the Level 2 English and maths test for the end-point assessment and apprenticeship completion
- A competitive £15,000 salary.
- Paid holiday entitlement.
- A generous matched contribution Pension Scheme.
- Team incentives and outings.
- Staff discount on Howdens products