Membership Administrator
The Caraires Consultancy
- Rugby, Warwickshire
- £23,500-24,000 per year
- Permanent
- Full-time
- Processing various grades of membership, responding to queries via email and phone
- Following up with stakeholders
- Writing and updating documentation and providing detailed advice
- Providing accurate information on membership eligibility
- Contributing to the outline and testing of workflow processes
- Experience in a busy customer service environment
- Great admin experience
- Strong IT skills including Microsoft Office
- Great customer service skills and communication
- Can support a busy workload
- Strong attention to detail
- Can work as part of a team as well as individually
- A Levels or equivalent
- Minimum GCSE's or equivalent in Maths and English
- Training and development opportunities
- Company contributory pension scheme
- Life assurance
- 28 days annual leave (plus bank holidays)
- Sickness leave after 6 months employment
- Employee Assistance Programme and wellbeing support
- Health cash plan
- Free parking and refreshments