Systems Administrator
Atomic Weapons Establishment
- Aldermaston, Berkshire
- £35,840-45,000 per year
- Permanent
- Full-time
- Market leading contributory pension scheme
- Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off)
- Flexible working hours
- Salary sacrifice scheme
- Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time
- Relocation package available (terms and conditions apply)
- Escalation of significant issues to the IS Technical Services Manager or Team Lead.
- Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player.
- Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system.
- Provide resilient applications to the business and ensure these are in support, upgraded and deployed in the correct manner.
- Core Server Support - Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA’s, through effective processes, KPI’s and problem management.
- Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required.
- Ensure that IS Change requests are completed and processed in timely manner to enable service improvement.
- To ensure that all users are supported in their day to day activities with resolutions to problems and issues.
- Build relationships with other teams within IT Operations to enable better support and communications.
- To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions
- Attend technical briefing / support groups.
- Understand and develop support system road maps.
- The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs.
- Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL)
- Experience in a proactive IT operational role in a modern IT environment
- Good understanding of IT and Information related principles, standards, and requirements when operating within MoD and UK legislative environments.
- Able to provide comprehensive reports for operations and write and update technical documentation.
- Good understanding of network principles
- Good understanding of Cloud Technologies (Azure, AWS)
- Familiar with Oracle Databases and/or SQL
- Strong experience with Windows 2016/2019/2022
- Familiar with Citrix & VM
- Some experience in Scripting (Powershell)