Account Manager - Financial Services PR - Global PR & Communications Agency

FleishmanHillard

  • London
  • Permanent
  • Full-time
  • 1 month ago
Why FleishmanHillard?We have been named PRWeek's Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age's A-List; NAFE's “Top 50 Companies for Executive Women” for six years running; and among our firm's award-winning work we've taken home 5 Lions in the past two years at the Cannes International Festival of Creativity.We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY's National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.The teamAt FleishmanHillard our teams are a diverse bunch of collaborative individuals. As creative as they are strategic, they possess a broad spectrum of talents, experiences and expertise which all come together to tackle complex issues, delivering outstanding results for our clients.Our financial services team sits within FH's corporate practice but our FS briefs spans multiple disciplines within the agency - corporate reporting, corporate communications, content marketing, consumer facing campaigns, thought leadership, stakeholder engagement, press office and newsroom, public affairs, social and influencer comms and crisis comms. We work for big household UK and global financial services brands across the banking, insurance, asset management, wealth management, pensions, private equity, fintech and payments space, working closely with our colleagues across the FleishmanHillard network, but particularly with US, APAC and Brussels.The roleAs an Account Manager your role will be to support the senior FS team in driving forward key FS and Fintech clients and helping to grow the practice. This includes responsibility for building and maintaining relationships with clients and managing team members to ensure delivery of the day-to-day programme to a consistently high standard, as well as regularly supporting on new business briefs and marketing activity.Being the day-to-day anchor on a portfolio of client accounts. This will involve managing and activating the programme delivery, adding creative input to press office and campaign activity, delivering results across earned media (as well as contributing to strategy across owned and paid activity), managing reporting, spotting new opportunities, as well as contributing to strategy and crisis management.Key responsibilities:
  • Ensuring a high standard of work and superior client service, always with an eye to driving the satisfaction that supports client retention and growth.
  • Serve as a trusted advisor, particularly on media strategy and industry knowledge. Our clients want a partnership, which means you need to understand their challenges and opportunities well as they do and offer smart strategic thinking to help them deliver meaningful impact internally.
  • Create messaging grounded in audience insight, developing communications programs and plans, offering forward-thinking expertise around channel and content strategies, ensuring the successful delivery of tactics and smart measurement to demonstrate success
  • Supporting on new business development, either by participating in new business document preparation and / or being part of a pitch team presenting to prospects. You will also be expected to network at relevant media, industry and client events.
  • Working with our colleagues across the FH and Omnicom networks on clients, internal initiatives and new business.
  • Inspiring, mentoring and motivating junior team members to build a highly engaged, inclusive and productive team.
  • Deliver continuous feedback; take every opportunity to be inclusive, provide guidance, counsel and support to colleagues.
About you:You will have a broad mix of FS sector experience, having worked with a range of b2b and b2c brands across pensions, asset management, general insurance, retail and commercial banking, private equity and Fintech. You will have strong media contacts in the specialist and mainstream media, and be well versed on regulatory and industry issues.If you have experience in the above, are eligible to work in the UK and can commute to our Bankside office at least 3 days a week, we'd love to hear from you!What we offer you:
  • A warm and friendly team with a fantastic portfolio of global and UK clients
  • A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
  • Global mobility, a programme of short-term or permanent exchange opportunities, particularly in EMEA or the US.
  • A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
  • Flexibility. We've fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture
  • Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
  • Culture Club - from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
  • Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
  • A Career Guardian Scheme for underrepresented talent and mentorship opportunities
  • Pro-bono comms, volunteer opportunities and personal charity matching
  • 25 days of holiday plus a day off on your birthday (or that of your child), all days between Christmas and New Year and a buy-back scheme for those who want more.
  • 6-12 week sabbaticals!
  • BUPA medical cover - including 24/7 virtual GP, funded eye tests, fertility, and menopause support.
  • Permanent Health Insurance
  • Employee Assistance Programme (EAP)
  • Generous Pension contributions, personal finance clinics and Life Assurance
  • Discounted gym membership and FHeel Well reimbursement
  • Cycle2Work scheme and season ticket loans
  • Generous parental leave and emergency childcare provision
  • Passion Project Grants - funding for your passions outside of work
  • Retail, dinner or spa vouchers for key milestones
  • Omnicom employee discounts across a variety of high-street retail, travel and entertainment venue
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