Customer Service Advisor
The Recruitment Co.
- Barnsley, South Yorkshire
- Temporary
- Full-time
- Proven track record in fast-paced customer service
- Dedication to delivering outstanding customer experiences
- Enthusiastic and responsive, always aiming for positive resolutions
- Self-motivated and able to work independently or as part of a team
- Thrives under pressure and meets deadlines
- Strong planning and flexibility skills
- Computer literate with proficient keyboard skills
- Handling general inquiries and providing support
- Managing tracking and complaints efficiently
- Accurate and swift data inputting
- Ensuring every customer interaction is treated with care, delivering top-notch service consistently
- Handling various communication channels including telephone, email, and mail
- Start Dates: 8th April (*subject to clear DBS check)
- Pay Rate: £12.98 per hour from April 1st, with £14.00 per hour for Sunday overtime
- Temporary Contract: 8-12 weeks, approximately 37.5 hours per week
- Shift Hours: Monday to Friday, 08:00 am – 18:30 pm; Saturday, 08:00 am – 15:00 pm; Sunday, 09:00 am – 14:00 pm (*Sunday shifts are rare but flexibility is required)
- Shifts scheduled 4 weeks in advance; must work every Saturday
- Full training provided, with the initial 2 weeks Monday – Friday, 9:00 am – 5:00 pm (annual leave not permitted during the first three weeks of training)
- Free on-site parking; close to amenities