Airport Representative (Fixed Term Part-Time Summer Contract)
Alpadia Languages Schools
- London
- Contract
- Part-time
- Safeguard and promote the wellbeing of all students in our care.
- Liaise with taxi drivers/firms to ensure vehicles are met at the airport/train station in a timely manner.
- Ensure students are met at the arrivals gate on Sundays and accompanied at all times until they reach the vehicle.
- Ensure students are accompanied at all times after reaching their departure point on Saturdays.
- Help students to check in on Saturday and take them to the departures gate, liaising with airline/airport staff on their behalf, as necessary.
- Assist Unaccompanied Minors with their check-in/arrival procedure and ensure a safe handover of students to airport staff
- Students are generally expected to carry/roll their own luggage, but please assist them if necessary.
- Communicate in a professional and clear manner with taxi drivers/firms to arrange suitable pick up and drop off points, which will vary from terminal to terminal.
- Monitor all arrivals on Sunday and departures on Saturday, liaising closely with the Transfer Manager, transport partners and other stakeholders to manage any flight delays/other issues that may occur.
- Study the transfer schedule sent through by the Transfer Manager in advance of each weekend, highlighting any discrepancies or concerns in advance of transfer days.
- Stick to your predicted working hours, sent through by the Transfer Manager in advance of each weekend, and liaise with him/her on the day of transfers should any unexpected events make varying these hours necessary. Do not unilaterally work different hours unless you discuss it with the Transfer Manager first.
- Always represent ALPADIA in a professional manner, working directly with the Transfer Manager to predict, highlight and resolve any issues that may arise.
- Excellent organisational and problem solving skills
- Reliable, responsible and punctual person
- Open-minded and hospitable personality
- Flexible and available during weekends
- A commitment to delivering exceptional customer service
- Ability to work as part of a team and contribute to its success
- Ability to work under pressure
- Competitive salary
- Role training and the opportunity to learn new skills
- An unforgettable experience in a dynamic atmosphere
- An international working environment
- Attractive bonus options for returners and the possibility of career progression
- London-Heathrow Weekends, 30.06.24 - 11.08.24 inclusive
- Typically a residential position with accommodation provided on site
- We are committed to the safety and wellbeing of our students therefore all staff employed will be required to provide / undergo an Enhanced DBS check (and provide overseas conduct certificates where applicable)
- Equality and diversity is part of our core purpose. Alpadia summer schools are for everyone. This applies to both our students and our brilliant team of staff.