Order To Cash Team Leader - Beauty
The Hut Group
- Manchester
- Permanent
- Full-time
- Organise, supervise and monitor the THG Beauty Brands Credit and Accounts Receivable Teams activities efficiently and effectively to ensure all Debt Reduction Targets, Cash Collection Targets, SLA's and KPI's are met
- Provide expertise and act as first point of reference to resolve business critical issues
- Deliver Cashflow Forecast on time on a 13-week advanced forecast basis
- Act as coach for Team Members, and act as first point of escalation for resolving internal and external THG Beauty Brands Credit and AR issues
- Manages incoming requests through work flow and schedules activities appropriately
- Develop and maintain excellent working relationships with External counterparts, Sales & Operational Teams, Insurance Brokers, internal customers and business partners
- Strives to achieve best practice performance levels as per benchmarks agreed with the Beauty OTC Manager
- Deliver Weekly Reporting of Aged Debt performance
- Deliver Insurance cover requirements for your Divisions, working with the Beauty OTC Manager to ensure T&C's of our Insurance Policy are met
- Manage Month End Closure and re-opening effectively in line with the rest of the Group
- In liaison with the Beauty OTC Manager, identifies and implements continuous improvement initiatives
- Organise periodic feedback sessions for the team
- Evaluates new processes and ensures training material is produced for all team members,
- Trains and develops each Team Member with the latest process updates
- Document Key Processes
- A high volume shared service environment would be desirable
- Proven track record of high performance with Credit Control and Accounts Receivables experience
- Instil a responsive 'right first time' approach
- Experience in Managing a Trade Credit Risk Insurance Policy
- Professional education or equivalent experience
- Fluent in English verbal and written
- Relevant previous experience as a Team Leader
- Competitive salary
- Wellbeing - Company on-site doctor, physio, hairdresser, free on-site gym, employee assistance program (EAP).
- 25 days holiday + Birthday off + Bank Holidays
- Company Pension Scheme
- Staff Discounts (All THG Brands) + Discounted Staff Shop on-site
- Hotel Discounts (We own King Street Hotel - King St has a new spa as well)
- Hale Country Club Discounts (Spa/Gym/Restaurant)
- Enhanced parenthood pay after 1 year service
- Discretionary Company Bonus Scheme
- In-house L&D function who can deliver internal sessions as well as support with external courses/certifications/apprenticeships/upskilling
- You will have access to use our Tech scheme and Cycle scheme, which is a new salary sacrifice scheme to allow UK employees to purchase from Cycle scheme retailers, and technology from Curry's PC World - through monthly instalments.