Fund Accounting Associate
JPMorgan Chase
- Edinburgh Midlothian
- Permanent
- Full-time
- Acts as a point of contact for operational activity across all Fund Ranges administered in Edinburgh, working as a trusted client partner and advocate, ensuring strong strategic alignment and open communication
- Manages relationship and open communication between JPM Utility Hubs and external counterparties, within prescribed timeframes
- Ensures all daily functions are completed to meet the agreed service levels
- Manages group email boxes and internal enquiry management tools to ensure queries are resolved and responded to within a timeframe and manner sensitive to the urgency of the event, and in accordance with prescribed service levels
- Takes responsibility for adherence to all departmental procedures, policies, checkpoints and controls
- Provides support, guidance and training to other team members when required
- Identifies process inefficiencies and contribute to operational process improvements
- Strong sense of ownership and responsibility
- Approaches change with a positive attitude
- Comfortable with change, ambiguity, debate, conflict and informed risk taking
- Multi-tasker who can manage multiple streams of work concurrently
- Investigate opportunities for self-development and improving knowledge of the business in order to improve skills and deliver maximum service levels.
- Able to work effectively across cultures and take advantage of time zones to deliver more effectively to the client
- Solid experience in Operations or Client Service Management
- Ability to manage change with conflicting priorities
- Demonstrate experience of multi-tasking and effective time management with attention to detail in a fast-paced environment
- Good understanding of the control infrastructure within Fund Accounting